Privacy Policy
Mr.O Casino respects and values the trust that players place in us. We assure all users that personal information remains secure, treated with care, and protected at every stage. This privacy policy provides an outline of our practices for collecting, using, and safeguarding data. Review this document carefully to make informed decisions about engaging with Mr.O Casino.
Data Processing
This Privacy Policy explains our responsibilities under gambling regulations concerning the handling of players' personal data. Processing this information is essential to facilitate game participation and offer related services.
Our platform operates under a company registered internationally, following applicable licensing regulations. Consent to this Privacy Policy is a prerequisite for service use, and updates to this document may occur. Continuing to access our services signifies acceptance of any changes.
Collection of Information
Mr.O Casino gathers several types of data through the website, including:
- Information provided on registration and in communications (e.g., name, contact information, and identification documents).
- Records of interactions via various communication channels.
- Transaction details and data on site usage.
- Documents for identity verification and compliance purposes.
This collected data enables us to offer a safe, regulated, and reliable gaming experience to all users.
Usage of Information
Collected data serves several functions, including to:
- Process bets and transactions.
- Provide requested services and assistance.
- Conduct necessary verification and regulatory compliance checks.
- Send promotional materials, with player consent.
- Comply with legal obligations, such as anti-money laundering regulations.
- Monitor activities to detect and prevent fraudulent or unlawful behavior.
- Conduct market research and analyze data in aggregate form.
Using this information responsibly allows us to maintain compliance, enhance services, and prioritize player security.
Marketing Communications
With player consent, personal data may be used to share information on products and services. Players have the option to opt out of these communications through account settings or by reaching out to support.
Disclosure of Information
Personal data is neither sold nor rented. It may be shared within the corporate group or with relevant business partners as necessary for delivering services and ensuring legal compliance. Additionally, data may be accessed by third-party providers for processing needs.
Data Security and Retention
Mr.O Casino prioritizes data protection by adhering to rigorous legal standards. Personal information is retained as required by law, including for a minimum period post-account closure, to comply with anti-money laundering regulations.
Cookies and Tracking
Cookies and similar technologies are used to improve site functionality, analyze usage patterns, and support marketing activities. Cookie settings can be managed through browser options, though restrictions may impact site experience.
Your Rights and Contact Information
Players may request data accuracy checks, update personal information, or object to data usage for marketing purposes. Contact our Data Protection Officer (DPO) via email with any concerns. Under relevant regulations, players may lodge complaints with designated authorities.
This policy underscores our commitment to maintaining your privacy while ensuring a secure and compliant gaming environment. For questions or requests related to data handling, please contact us directly.
